Quality

All processes and organizational structures are protocolized and systematically audited on a regular basis.

PEAL Management is committed to upholding quality standards in accordance with the UNE-EN-ISO 9001:2015

Within the company’s Prevention, Quality, and Environment Department, a dedicated Quality division oversees the establishment and monitoring of a comprehensive management system. This system encompasses all company processes and aims to ensure and enhance service quality and environmental preservation, adhering to international standards.

PEAL prioritizes customer satisfaction through a customer-centric approach. This includes training employees, selecting suppliers meticulously, maintaining transparency, and fostering collaboration. Effective communication, reliability, and continual improvement practices ensure customer needs are met. Additionally, PEAL takes proactive steps to prevent and address errors, ensuring customer satisfaction. The company also remains committed to environmental responsibility, embracing sustainable practices.

The Quality and Environment Policy is based on principles such as meeting requirements, continuously improving, complying with regulations, prioritizing prevention, minimizing environmental impact and adhering to ISO 9001:2015 and ISO 14001:2015 standards. The policy is disseminated among employees, suppliers and subcontractors, encouraging their participation.

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Quality & Environment Enquiry Form

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    GRUPO PEAL OBRAS CIVILES Y MINERAS, S.L., hereinafter referred to as the DATA CONTROLLER, is responsible for processing the personal data of the User and informs them that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD). Therefore, the following information regarding the processing is provided: Purpose and legal basis of the processing: To attend to the budget request or inquiry made with the consent of the interested party. Data retention criteria: The data will be kept for no longer than necessary to fulfill the purpose of the processing or as long as there are legal requirements that determine their custody. Once it is no longer necessary, it will be deleted with appropriate security measures to guarantee the anonymization of the data or their total destruction. Data communication: The data will not be communicated to third parties, except legal obligation. Rights of the User: Right to withdraw consent at any time. Right of access, rectification, portability, and erasure of their data, and of limitation or opposition to its processing. Right to lodge a complaint with the Supervisory Authority (www.aepd.es) if they consider that the processing does not comply with current regulations. Contact details to exercise your rights: GRUPO PEAL OBRAS CIVILES Y MINERAS, S.L. Address: C/Los Siseros, 8 – 24193, Navatejera (León) Email: jlperez@peal.es